Moving home? Keep Your Internet Stress-Free
Relocating doesn’t have to be complicated. Scopenet makes it simple to move your service so you’re connected at your new home without the headache.
Here’s how we make it easy:
Moving can be both exciting and challenging, right? We’ve got your back! Whether you’re a part of the Aussie Broadband family or signing up for the first time, choose from the options below and we will walk you through the process of getting your new home connected.
Existing Customers
Relocate Your Service
- Log in and verify your broadband account.
- Enter your new address and choose your plan.
- Checkout—your existing details are pre-filled for convenience.
- Select your new service address for billing, and schedule your disconnection and connection dates.
- Tip: If your new home hasn’t had broadband before (like a new build), connection can take up to two weeks. Otherwise, it’s often ready in as little as 15 minutes.
New Customers
We’re excited to welcome you! To make your move seamless:
- Plan your connection date
If your new address has never been connected to the nbn® or Opticomm network, allow up to two weeks. Existing connections can be ready in just a few hours.
- Check your hardware
You’ll need a compatible modem. If you’re using a router from your old provider, it may not work with our network. Call us if you’re unsure—we can help you pick the right hardware.
Now, enter your new address to select a broadband plan that works perfectly for your home.